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A Cultural E-Government Readiness Model
Cultural Dimension E-Government Readiness E-Government Initiative E-Governments Factors
2013/1/28
E-Government is defined as a system utilizing the Internet and the world-wide-web for delivering government informa-tion and services to citizens. This system reduces the processing costs, improves se...
Foundation Assessment of the Influence of IT Management Practices on Customer Relationship Management (CRM) in a Large Australian Federal Government Agency
Foundation Assessment IT Management Practices Customer Relationship Management (CRM) Large Australian Federal Government Agency
2009/12/8
The research presented in this paper was motivated by the thrust in Australia to move to whole of e-government. The aim was to determine the level of readiness towards the implementation of customer...
The Australian Government's Abandoned Infrastructure Outsourcing Program: what can be learned?
Public sector Government outsourcing Case study
2009/12/7
Early in 2001, after a damning public report by the Auditor-General, the Australian Federal Government abandoned its highly promoted “whole of government” IT infrastructure outsourcing initiative. Thi...
Technology, Function and System: Territorial Information Systems in Local Government
Technology Function System
2010/9/25
Thekey to success in the implementation of Territorial Information Systems(TIS) in government organizations lies in the ability to create asystemic design with an organizational structure in which pro...